Testimonials
The Travel Havel Online – Testimonials
In the past I usually carry out all my holiday travel planning by myself, using the Internet. This often turns out to be a complicated and time-consuming process that can be tiring and frustrating. So this year I decided to engage the services of Edmund at Travel Haven to help with our summer flights to United Kingdom and then on to America. He was recommended to me by a friend as she had found him extremely helpful in booking flights to South Africa.
I was particularly impressed with the speed of service and the willingness to look at all the different options in order to secure the most cost effective way to travel. It is certainly beneficial to engage the services of an expert in travel such as Travel Haven rather than trying to trawl through all the different websites available to you.
Each time I asked Edmund to check out alternative options such as Round the World tickets, he was always one step ahead of me. He definitely helped me to get the best flights both in terms of convenience and price. It really makes a huge difference having a trusted expert on my side. I will certainly use the services of Edmund at Travel Haven for my future travel requirements.
I was particularly impressed with the speed of service and the willingness to look at all the different options in order to secure the most cost effective way to travel. It is certainly beneficial to engage the services of an expert in travel such as Travel Haven rather than trying to trawl through all the different websites available to you.
Each time I asked Edmund to check out alternative options such as Round the World tickets, he was always one step ahead of me. He definitely helped me to get the best flights both in terms of convenience and price. It really makes a huge difference having a trusted expert on my side. I will certainly use the services of Edmund at Travel Haven for my future travel requirements.
When we decided to go on a short trip to Vietnam we didn't really know where to go to book our vacation in Singapore. I walked through the shopping centre in Holland Village and came across Travel Haven. So I thought, ‘Why not try the services of a professional travel agency?’ It turned out to be a good decision. The service that I got from Travel Haven was good and very personal. After I told them where I wanted to go, I received an offer in a short time complete with a travel itinerary, full quotation and even suggestions of places to visit! The entire process and the services rendered, from the decision making to the final booking confirmation, from the team at Travel Haven was excellent. Once the trip was booked, all the documents and information arrived promptly and the materials were well organised.
The trip that was organised for me by Travel Haven was exactly what I had in mind. The guide and travel organiser in Vietnam was a good choice. We had a wonderful time because the trip was so well planned that we didn’t have to deal with the usual travel worries like delays or other issues. Throughout the trip, we felt like we were in truly good hands and well cared for.
Now I know where to book my next vacations!
The trip that was organised for me by Travel Haven was exactly what I had in mind. The guide and travel organiser in Vietnam was a good choice. We had a wonderful time because the trip was so well planned that we didn’t have to deal with the usual travel worries like delays or other issues. Throughout the trip, we felt like we were in truly good hands and well cared for.
Now I know where to book my next vacations!
Dear Joel,
Thank you for all the years of great service you provided me and my family while we were based in Singapore.
I always came to you at Travel Haven because I found you gave good advice and were always willing to suggest alternatives if our choice was not available; this is not always the case with other Singapore travel agents. Your packages and individual prices are very competitive, but this is not as important for me as the efficient and professional service which you always offer.
You were recommended to us by a friend 6 years ago and I’m very grateful to them still!
Thank you for all the years of great service you provided me and my family while we were based in Singapore.
I always came to you at Travel Haven because I found you gave good advice and were always willing to suggest alternatives if our choice was not available; this is not always the case with other Singapore travel agents. Your packages and individual prices are very competitive, but this is not as important for me as the efficient and professional service which you always offer.
You were recommended to us by a friend 6 years ago and I’m very grateful to them still!
I have been using Travel Haven for many years and have always found them to be utterly professional in their approach. They have an outstanding and stable team who is experienced and helpful.
I had two children at boarding school and I relied on Travel Haven to book several flights a year. In addition, they also arranged several family holidays for all of us which were memorable. Travel Haven always offered us excellent advise and had our best interests at heart.
Given their oustanding service to our family, I have recommended Travel Haven to several of my friends who have been equally as happy. Now that we are stationed in Hong Kong, I must say that I really miss the services that I have enjoyed at Travel Haven.
I had two children at boarding school and I relied on Travel Haven to book several flights a year. In addition, they also arranged several family holidays for all of us which were memorable. Travel Haven always offered us excellent advise and had our best interests at heart.
Given their oustanding service to our family, I have recommended Travel Haven to several of my friends who have been equally as happy. Now that we are stationed in Hong Kong, I must say that I really miss the services that I have enjoyed at Travel Haven.
We travel about three times a year as a family of which two trips are typically in Asia and one tends to be to Europe. Travel agents vary enormously in the quality of their service and having a great one makes the whole experience a pleasure rather than an added stress. Evelyn at Travel Haven is absolutely first rate. Nothing seems to be too much trouble for her and her responsiveness is a delight. You can relax and enjoy the other preparations such as what you would like to do at the destination when you have someone like Evelyn helping you. The knowledge that you are getting great advice and excellent value flights makes a huge difference to the whole holiday experience. We would not hesitate in recommending Evelyn and Travel Haven as our favourite travel agent not just in Singapore but in South East Asia.
“My husband relocated to Singapore in March 2009 but myself and our children did not join him until June due to commitments back in the UK. Consequently, my husband thought it would be a good idea to go on a family holiday just after we arrive in Singapore. Since we were new to this country, we relied on a friend’s recommendation to use the services of Travel Haven. So my husband decided to give it a try and visited your branch. He explained that we had not been together for a family for a few months so he wanted something a little bit 'special'. He wanted to go somewhere where we could all relax (as the last 6 months had been quite stressful because of the house-hunting, relocating, important examinations for my son, etc).
As neither my husband nor I had ever holidayed in Asia before, we had to put all our confidence and trust in Travel Haven. Basically we gave them our budget, available dates, preferable accommodation, weather, places to sea, cuisine, etc, and just left it to them to make all the arrangements. Needless to say, they did a fabulous job!!!! They recommended a wonderful hotel that 'ticked all the boxes', along with a guide who knew exactly where we wanted to go and what we wanted to see.
All in all, Travel Haven was totally responsible for making our first holiday in Asia very special and a holiday to remember.
Since that holiday, we have used them on 3 other separate occasions!! including applying for visas!!! We will certainly be using them again.”
As neither my husband nor I had ever holidayed in Asia before, we had to put all our confidence and trust in Travel Haven. Basically we gave them our budget, available dates, preferable accommodation, weather, places to sea, cuisine, etc, and just left it to them to make all the arrangements. Needless to say, they did a fabulous job!!!! They recommended a wonderful hotel that 'ticked all the boxes', along with a guide who knew exactly where we wanted to go and what we wanted to see.
All in all, Travel Haven was totally responsible for making our first holiday in Asia very special and a holiday to remember.
Since that holiday, we have used them on 3 other separate occasions!! including applying for visas!!! We will certainly be using them again.”
Travel Haven was recommended to me by a colleague when I first arrived in Singapore. In fact, the company is a something of a fixed feature for expats arriving in Singapore for travel needs. I was extremely pleased with the service I received in booking a return flight to the UK for the Christmas break.
When I decided to venture further afield in Asia, Travel Haven was without doubt my first choice, and I was not to be disappointed. I was very impressed with the in-depth knowledge of the areas I wished to visit and also the suggested choice of hotels. So much so on one occasion that I didn't want to leave one of the hotels.
My most memorable holiday was to Myanmar at the beginning of 2010. On my return to Singapore, it was as if I was walking on air. I enjoyed the places of interest and the hotels so much that I felt very relaxed and enlightened. I was something of a novice before the visit because I knew little about the Burmese culture and relied on Travel Haven to put together an itinerary based on my requirements.
I have been using Travel Haven for almost two years now and will continue to use them in the future. I am planning to visit Tibet next year and I am sure that Travel Haven will be able to plan an itinerary to suit my travelling needs.
I am very happy with their service and from having used Travel Haven for all my travel needs, I can understand why they are the preferred choice for expats.
When I decided to venture further afield in Asia, Travel Haven was without doubt my first choice, and I was not to be disappointed. I was very impressed with the in-depth knowledge of the areas I wished to visit and also the suggested choice of hotels. So much so on one occasion that I didn't want to leave one of the hotels.
My most memorable holiday was to Myanmar at the beginning of 2010. On my return to Singapore, it was as if I was walking on air. I enjoyed the places of interest and the hotels so much that I felt very relaxed and enlightened. I was something of a novice before the visit because I knew little about the Burmese culture and relied on Travel Haven to put together an itinerary based on my requirements.
I have been using Travel Haven for almost two years now and will continue to use them in the future. I am planning to visit Tibet next year and I am sure that Travel Haven will be able to plan an itinerary to suit my travelling needs.
I am very happy with their service and from having used Travel Haven for all my travel needs, I can understand why they are the preferred choice for expats.
Travel Haven came recommended to me through colleagues at my husband’s company and mine, and we have been using the agency for all 5 years that we have been in Singapore. We usually use Travel Haven a few times a year, often for our big holidays to far-flung places that we have little personal knowledge about. The service offered by Travel Haven is exceptional in terms of accurate location knowledge and competitively priced deals—we are always confident that there is no need to shop around once Travel Haven has planned the holiday that we are looking for.
We often approach Evelyn, our Travel Haven trusted representative, with a vague idea of our requirements (the country we want to go to, the duration of our stay and the activities we want to do) and she always comes back to us with a perfectly planned trip. We have been lucky enough to have experienced many memorable trips organized by Travel Haven such as our 2-week trip across Japan, from Tokyo to Beppu and back, as well as 2 ski trips to New Zealand. A recent short trip to Chiang Mai was particularly memorable, thanks to Evelyn’s insightful planning and recommendations. We stayed in one of the best hotels we have ever stayed in, the Dusit D2. The location in the centre of the night market was perfect and the service was exceptional—we would highly recommend it to anyone planning on visiting Chiang Mai!
Travel Haven has allowed us to have confidence in all our travel plans, happy in the knowledge that wherever we visit we will be looked after and have a lot of fun!
We often approach Evelyn, our Travel Haven trusted representative, with a vague idea of our requirements (the country we want to go to, the duration of our stay and the activities we want to do) and she always comes back to us with a perfectly planned trip. We have been lucky enough to have experienced many memorable trips organized by Travel Haven such as our 2-week trip across Japan, from Tokyo to Beppu and back, as well as 2 ski trips to New Zealand. A recent short trip to Chiang Mai was particularly memorable, thanks to Evelyn’s insightful planning and recommendations. We stayed in one of the best hotels we have ever stayed in, the Dusit D2. The location in the centre of the night market was perfect and the service was exceptional—we would highly recommend it to anyone planning on visiting Chiang Mai!
Travel Haven has allowed us to have confidence in all our travel plans, happy in the knowledge that wherever we visit we will be looked after and have a lot of fun!
Three years ago I was introduced to Travel Haven through a colleague. Since then our family of two adults and one young child has been on seven trips organised through Travel Haven. These trips have been to Thailand, Malaysia, Indonesia, China and Australia. Each time we have used Travel Haven’s services we have received courteous and professional service and advice. Once or twice we only had a vague notion of where we would like to go and with the help of Travel Haven, especially Mirin Goh, we were able to decide on a destination and package that fitted what we were looking for. We have been very happy with every trip that we have organised through Travel Haven.
We have found it much easier and much more satisfactory to rely on the expertise of a reputable travel agent like Travel Haven instead of spending hours trolling around the Internet and taking pot luck on what we might find. In fact many of the holidays we have organised through Travel Haven have ended up cheaper than if we had taken some of the ‘deals’ we found on the Internet.
We have found it much easier and much more satisfactory to rely on the expertise of a reputable travel agent like Travel Haven instead of spending hours trolling around the Internet and taking pot luck on what we might find. In fact many of the holidays we have organised through Travel Haven have ended up cheaper than if we had taken some of the ‘deals’ we found on the Internet.
"I feel like I have grown together with Travel Haven as I have been a loyal and very satisfied customer of the agency (Holland Village outlet) since 1998. The speed at which you answer my calls and email enquiries is amazing. It makes me feel like I have my own personal travel concierge that is just a phone call away! You always know what I need and get the best deals in airfare and travel packages for me. I really enjoy the personalised service and attention that I get from Travel Haven. Those are reasons why I have stayed loyal for so many years. I'll be glad to recommend your services to others."
My wife and I, from the Netherlands, live part of the year in East Java, Indonesia, where she was born. I am working, although officially retired, as a visiting professor in Agrometeorology and Agroclimatology at Indonesian Universities. From there, we also travel for my work to China, India, Iran, and (at present particularly southern) Africa, among other countries. Singapore is the ideal place for us, as a hub from where to reach all those other countries. Travel Haven is our choice agency for taking care of our travel documents, often different for me and my wife, as well as for the payments of the tickets.
As a matter of fact, we have come to rely on Travel Haven for our travel needs that we even use them when we are making travel arrangements from overseas. In the arrangements that we have, we can always order flights by e-mail and pay from wherever we are in the various countries because they have our credit card data available for immediate use. So wherever we go and do not want to order tickets through the Internet, they advise us on our reservations and when it is time to actually make the bookings.
Flying for example to Johannesburg in South Africa, they can also provide us with tickets from there to Namibia or other nearby countries in southern Africa. Moreover, we sometimes use Travel Haven also for more nearby travel destinations from Singapore, such as most recently Cambodia and southern China. In this last case they took care of our holiday bookings of airplanes and hotels (giving us choices) and even took care that somebody came to our hotel in Guangzhou to bring us train tickets for Guilin, our next destination. And the choices we made from their proposals were always very good.
Without Travel Haven, our life as travellers would be a lot more complicated.
As a matter of fact, we have come to rely on Travel Haven for our travel needs that we even use them when we are making travel arrangements from overseas. In the arrangements that we have, we can always order flights by e-mail and pay from wherever we are in the various countries because they have our credit card data available for immediate use. So wherever we go and do not want to order tickets through the Internet, they advise us on our reservations and when it is time to actually make the bookings.
Flying for example to Johannesburg in South Africa, they can also provide us with tickets from there to Namibia or other nearby countries in southern Africa. Moreover, we sometimes use Travel Haven also for more nearby travel destinations from Singapore, such as most recently Cambodia and southern China. In this last case they took care of our holiday bookings of airplanes and hotels (giving us choices) and even took care that somebody came to our hotel in Guangzhou to bring us train tickets for Guilin, our next destination. And the choices we made from their proposals were always very good.
Without Travel Haven, our life as travellers would be a lot more complicated.